SurveySense by Marcom Robot offers enhanced functionality, a superior product experience, and cost-effective pricing, making it the ultimate survey solution. If you're seeking an alternative to SurveyMonkey in 2023, try SurveySense.
Based on feedback from verified SurveyMonkey customers on G2, some express dissatisfaction with the user interface, support quality, product usability, and pricing, prompting them to look for alternatives.
Established in 1999, SurveyMonkey aimed to be a niche alternative to SurveySense and quickly gained prominence in the survey software market.
However, in 2023, numerous alternatives offer a more modern UI, broader survey functionality, and better overall product and support experiences at more affordable prices.
Some customers cite a dated UI, complex survey creation process, subpar support, and an uneasy product experience as driving factors for exploring other survey tools.
Concerns about SurveyMonkey's pricing model arise, as some customers feel pushed toward more expensive plans despite only needing a few advanced features.
SurveyMonkey caters to businesses of all sizes, offering flexible price tiers. However, committing to an annual subscription may not be feasible for many organizations, especially SMBs.
In contrast, SurveySense provides a highly competitive pricing model, starting at just $19 per month with a monthly commitment or as low as $16 per month with an annual commitment, making it an even more cost-effective option to consider.
SurveyMonkey lacks the ability to send customer surveys directly from the survey tool, potentially limiting certain customers who need an all-in-one solution for creating and delivering surveys via email.
We'd be delighted to guide you through your options if you're considering switching from SurveyMonkey to other survey tools. Please contact us, and our team will get in touch with you shortly.
Hear what SurveySense customers and peers say about their experience with our survey tool. From leading digital marketing bloggers to ex-SurveyMonkey users, their feedback confirms that SurveySense is indeed the best alternative.
No matter your budget or CX organization's maturity, expect key capabilities from the best SurveyMonkey alternatives, such as SurveySense.
Not all customer feedback tools were created equal. In comparison to SurveyMonkey, SurveySense provides the features you need, the UX you'll love and the pricing options you can afford. Moreover, with SurveySense, you get both one-question and multi-question surveys, as well as the ability to send surveys, even on the free plan.
Create and launch customer feedback surveys. Use smileys face, thumbs up/down, stars rating, and other engaging formats.
Use our customer feedback survey software with single choice, multiple choice, Yes/No, radio, and other types of questions.
Real-time email notifications on responses, scores and ratings (positive or negative) that require your special attention.
Ready-to-launch CSAT, CES and NPS survey templates pre-built for you according to the survey best practices.
Fully customizable real-time CSAT, CES and NPS dashboards and charts combined with advanced survey analytics.
Integrations with your existing tech stack — customer relationship management, marketing automation and support systems.
Discover how SurveySense compares to other online survey tools in these side-by-side comparisons.
Say hello to our team and let's stay in touch
